Joint Rapid Ransomware Response and Recovery Operation for an Australian Business

For Business, For MSP’s | 21 Mar 2023

A case study on work that Notion Digital Forensics have completed.

Overview

A major Australian enterprise experienced a ransomware attack that disrupted production operations. The organization sought expert guidance due to concerns about backup reliability. Notion Digital Forensics partnered with the company’s internal IT personnel, managed service provider, and security service provider to orchestrate recovery efforts.

Objectives

1. Deliver incident management leadership aligned with NIST Special Publication 800-61, Computer Security Incident Handling Guide and internal procedures
2. Execute rapid forensic examination of compromised systems to detect and eliminate malicious software
3. Enable coordinated recovery through collaboration with existing IT support teams

Methodology

The forensics team employed networked analysis infrastructure to rapidly examine approximately 100 servers and workstations, identifying malware distribution patterns. This approach prioritized speed while maintaining technical rigor across the distributed infrastructure.

Outcomes

By applying established incident response protocols, the team reduced uncertainty and accelerated the recovery timeline beyond what independent efforts might have achieved. The client’s support teams valued the professional guidance and technical leadership throughout the engagement, successfully restoring business continuity with minimized operational disruption.